¶ What's New
¶ Upcoming Events |
Date | Full Runtime (intermission) | Venue | Notes |
| CareSource All Staff Meeting | Tues 3/11 | 10AM-12PM | Schuster Center | Not a ticketed event |
| Uptown: A Celebration Of Motown & Soul | Thurs 3/12 | 90min (no inter) | Victoria | |
| Harry Potter And The Prisoner Of Azkaban™ In Concert | Sat 3/13 & Sun 3/14 | ~2hr 30min (20 inter) | Schuster | F+B will have popcorn |
| The Price Is Right Live – On Stage | Sun 3/15 | 2hrs | Schuster | Registrant check in opens 2hrs prior |
| DPJS & DPYS: American Mosaic | Sun 3/15 | Roger Glass Center For the Arts | Not on Dayton Live website only DPAA website | |
| Click, Clack, Moo | Sun 3/15 | ~1hr | Victoria | |
| Discovery: Click, Clack, Moo | Mon 3/16 | 10:30AM and 11:30AM | Victoria | Registration through Education |
| Charlie Berens: The Lost & Found Tour | Thurs 3/19 | 1hr 30min (no inter) | Victoria | |
| Killers Of Kill Tony | Sat 3/21 | Schuster | ||
| The Art Of Burlesque: Elegance, Seduction, Expression | Sun 3/22 | PNC Arts Annex |
¶ This Week Pre/On-sales |
Code | Valid | On Sale |
¶ Recently on Sale
- Liscencees
- Another Evening For Justice
- DDI: The Light In Between
¶ Shows With ADA Reports Submitted
Please email Emily and Amanda if you add an ADA CSI to these shows. If you enter a new accessible seating issue that involves a seating pull on the day of the show, email the need directly to Alec in House Management.
- Uptown
- Harry Potter 3
- Sensory Inclusive Click Clack Moo
- YS Spring Concert
- Price is Right Live
List of Shows with Sign Language or Audio Description already scheduled
¶ Updates
¶ Broadway Timeline (never want to give the exact dates out to patrons)
Printed Renewal Deadline: 3/13/26 (same as before)
Kristina Team Clean Up/Call Unrenewed Patrons: 3/16-4/5 (this means patrons will be able to renew their seats if they have not already at Suffs)
Cancel Seats: 4/6/26
Reseating: 4/6-4/17
Email Statement of Accounts- Start SWAPS for BWAY SHOWS - Subs Purchase Additional Tickets: 4/21/26
Live Seating New Subs: 4/24/26
Moulin Rouge Groups On Sale: 4/29/26
Moulin Rouge Pre-Sales Start: 5/5/26
Moulin Rouge On Sale: 5/8/26
Ticket Mailing: Late May/Early June - TBD if this will just be Moulin Rouge or the whole season
¶ Parking Cost
- Starting March 9, 2026 event parking in the Arts Garage will be $15.
- Subscriber prepaid parking vouchers will be $8.
- new info will be posted on signs and on the website as well as know before you go emails
- public statement about the price increase.
- To continue to provide the safest, cleanest, and most convenient parking experience downtown, The Arts Garage hourly and event parking rates will be adjusted beginning March 9, 2026. Hourly rates will start at $7, with a daily maximum of $12. The event parking rate will be $15. We truly appreciate your understanding and thank you for choosing The Arts Garage!
¶ Fee Changes
- The Phone/Web fee is now 19%
- The Per Ticket maximum for Phone/Web fees has been raised to $25
- be careful when changing orders from before the update as it may change to the new fee amount adding an additional amount due
¶ Gift Certificate CSIs
- going forward you need to create a CSI if you sell a gift certificate
- Instructions and what should be included can be found HERE
¶ Renewing Online Seating Request Field
If a patron is renewing their subscription through the website they can enter a seating change request at the bottom of the page before they add the renewal to their cart
¶ Bugs & Issues
¶ Upset about programming
As we have done with other programming that has made people angry. It is important that we as employees of Dayton Live remain neutral and do not share our personal opinions/beliefs when dealing directly with angry patrons.
If a patron would like to express their concerns to the Dayton Live management, you can transfer the call to the Comments Line (extension 5) in Ring Central and they can leave a message that will be reviewed by management (however do not promise them a return call).
¶ Weather Cancellation Policy
¶ Email Confirmations to Spam
Recently Email services (particularly Gmail) has been sending our confirmations and/or ticket emails to spam or flagging them as potentially malicious
¶ Cards Declined on the Website
- We have had to increase the security of the credit card processing service we use for the website and the service (3D Secure) has lead to valid cards being declined by the website as some cards are not set up for 3D Secure
- We can process them in person or over the phone without any problem
- They can call their bank/card service to see if they can set it up for 3D Secure
¶ Tickets Disappearing from Basket
- Sometimes when a patron is ordering over the website when they reach the step that asks if they would like to donate the seats they had in their order will disappear from their order basket but still appear as locked in a web order
- the seats will be released when the order times out which can take 20-30 minutes
- the issue is being worked on